In GoDaddy, when your domain is meant to go in the Name field of a record, it should be replaced with as the Name field for the TXT record.įortunately, MailerLite does this for you after you click once on the green Check DNS records button. You can use this site to compare both texts. They have to be identical as they are case-sensitive. There are three reasons why an SPF record is not approved:Ĭheck if the Value field on your GoDaddy DNS page is exactly the same as the one on your MailerLite Domains page. If you’re unsure, you can compare both texts here. If the DKIM record fails, first check if you have typed ml._domainkey only (without your domain) in the Host field as GoDaddy automatically includes your domain name.Īlso, check if both Value fields are exactly the same as they’re case-sensitive. Here is an example of a merged SPF record from MailerLite and Outlook: If you receive an error exclaiming that you have more than one SPF record:Įxamine your SPF value record to determine whether or not it has been merged.īefore merging, the SPF value record will look something like this:Īfter merging, the SPF value record will contain more than one instance of the word include. In some cases, MailerLite can automatically detect and merge multiple SPF records.
Both of these need to be merged into one single record. In the picture below, there are two different TXT records for SPF.
If you have more than one, they need to be merged.
It’s only possible to have one SPF record on your DNS zone. In GoDaddy, when your domain is meant to go in the Name field of a record, it should be replaced with Use as the Name field for the TXT record. The record won’t be approved otherwise. You can use this site to compare both texts. There are 3 reasons why an SPF record is not approved:Ĭheck that the Host is and not your domain.Ĭheck if the Value field on your GoDaddy DNS page is exactly the same as the one on your MailerLite Domains page. DKIM record is not approvedĬheck that you have typed ml._domainkey only (without your domain) in the Host field as GoDaddy automatically includes your domain name.Ĭheck if both Value fields are exactly the same as they’re case-sensitive. If you’re unsure, you can compare both texts here.
Troubleshooting steps if authentication isn’t workingĮven if you think you are sure you set up the information correctly, we suggest that you follow the troubleshooting steps below, just in case.
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